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Legal Notice

Establishment

Clemence Vergne

Shades of Clemence

Siret number: 900 662 586 000 16

APE code: 9003A Artistic creation in the plastic arts

Site designed using the Wix platform

Delivery

  • Delivery times vary from 1 to 4 weeks (it depends on the time of year or if it is a custom order)

  • Delivery costs are indicated just before the payment stage.

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.  

 

Return

  • In accordance with article L121-20 of the consumer code, you have a withdrawal period of 15 days from the day of receipt of the work (return costs payable by the customer ).

  • To make a return, you must send an email to the following address lesnuancesdeclemence.com or via the online chat at the bottom right of your screen, explaining the reasons for the return.

  • You will have the choice between a refund and a credit note.

  • Returns for personalized orders are accepted subject to a deposit of 20% of the amount of the work (excluding delivery).

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.

 

 

Privacy Policy

When you make a purchase or attempt to make a purchase via the Site, we collect certain information about you (last name, first name, email, your billing address, your delivery address, payment information and telephone number). The data is managed by Stripe which ensures secure payment. You can inquire with them to learn more about online payment.  

The data is kept until you delete it or request deletion.

Updates to the privacy policy may be made in order to provide  the best possible clarity to our customers.

So do not hesitate to contact me for more information or in case of problems at the following address: lesnuancesdeclemence@gmail.com.

Cookies policy

Legal Notice

Establishment

Clemence Vergne

Shades of Clemence

Siret number: 900 662 586 000 16

APE code: 9003A Artistic creation in the plastic arts

Site designed using the Wix platform

Delivery

  • Delivery times vary from 1 to 4 weeks (it depends on the time of year or if it is a custom order)

  • Delivery costs are indicated just before the payment stage.

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.  

 

Return

  • In accordance with article L121-20 of the consumer code, you have a withdrawal period of 15 days from the day of receipt of the work (return costs payable by the customer ).

  • To make a return, you must send an email to the following address lesnuancesdeclemence.com or via the online chat at the bottom right of your screen, explaining the reasons for the return.

  • You will have the choice between a refund and a credit note.

  • Returns for personalized orders are accepted subject to a deposit of 20% of the amount of the work (excluding delivery).

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.

 

 

Privacy Policy

When you make a purchase or attempt to make a purchase via the Site, we collect certain information about you (last name, first name, email, your billing address, your delivery address, payment information and telephone number). The data is managed by Stripe which ensures secure payment. You can inquire with them to learn more about online payment.  

The data is kept until you delete it or request deletion.

Updates to the privacy policy may be made in order to provide  the best possible clarity to our customers.

So do not hesitate to contact me for more information or in case of problems at the following address: lesnuancesdeclemence@gmail.com.

Cookies policy

Privacy Policy

 

The information collected will be communicated to the following recipient only: Les Nuances de Clémence for:

  1. Provide and operate the Services 

  2. To provide our users with ongoing assistance and technical support 

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages 

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services 

  5. Comply with applicable laws and regulations.

 

The condition of conservation of your data will be done within a period determined by the following criteria: the time of the transaction during a sale; if you have registered on the site, until your account is deleted on our site following your request ( You will retain the right to inspect your information. You may access it, rectify it, request its modification and deletion and exercise your right to restriction of processing. You may exercise these rights at any time. To do so, you may contact our Legal Department:

Also, you can withdraw your consent to the processing of your data at any time or object to the processing of your data. You can also exercise a right to the portability of your personal data.)

Legal Notice

Establishment

Clemence Vergne

Shades of Clemence

2 rue des Albères  

66140 Canet-en-Roussillon

lesnuancesdeclemence@mail.com

Siret number: 900 662 586 000 16

APE code: 9003A Artistic creation in the plastic arts

Site designed using the Wix platform

Delivery

  • Delivery times vary from 1 to 4 weeks (it depends on the time of year or if it is a custom order)

  • Delivery costs are indicated just before the payment stage.

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.  

 

Return

  • In accordance with article L121-20 of the consumer code, you have a withdrawal period of 15 days from the day of receipt of the work (return costs borne by the customer).

  • To make a return, you must send an email to the following address lesnuancesdeclemence.com or via the online chat at the bottom right of your screen, explaining the reasons for the return.

  • You will have the choice between a refund and a credit note.

  • Returns for personalized orders are accepted subject to a deposit of 20% of the amount of the work (excluding delivery).

  • I invite you to check the condition of the package upon receipt before signing the acknowledgment of receipt in order to be able to act in the event of mistreatment during transport. Otherwise, it will be impossible for me to do anything if the problem comes from the delivery conditions.

Cookies policy

1. What is a cookie?

    This is a text file dropped onto your device's hard drive when you browse a website. Cookies make it easier for you to navigate, to offer you personalized services by collecting information according to your consultations and this during the period of validity of the cookies. validity of cookies.  

    Cookies do not cause any damage of any kind,
to your device but they allow you to take advantage of certain features of a site
Internet (for example, they allow you to make reservations and return to pages
you have researched. They also help the publisher keep the site
secure Internet, remember your preferences and personalize content).

2. The types of cookies used on this site

Technical cookies: They are necessary for the proper functioning of the site. This information also allows the publisher to identify possible bugs on the site, to correct them and to propose a suitable offer.

Third-party application cookies:  Some applications make it possible to make known or to
share our content with other people (social networks). Even if you have not used these sharing buttons or applications, it is possible that social networks follow your navigation if ever your account or session is activated on your computer at that time. We therefore advise you to find out about the cookie policies of these applications.

Optional cookies:  They are intended to improve the user experience and facilitate user research by offering products and offers related to their areas of interest (display of personalized banners outside our site, product recommendation system (latest viewed product, you may also like…)..)

3. Your choices

To  to prevent your browser from accepting cookies or if you wish to modify cookies you can access our site at the cookie settings located in the banner at the bottom left of the pages.

Please note that deleting our cookies or disabling future cookies may prevent access to certain areas or features of our services, or may otherwise negatively affect your user experience.
 

The following links may be helpful, or you can use the "  Aid  "Browser.
 

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari (OS X)

  • Cookie settings in Safari (iOS)

  • Cookie settings in Android

We may change this cookie policy. We encourage you to check this page regularly for the latest information on cookies.

Sources:

file:///C:/Users/cleme/Downloads/Gestion%20des%20cookies%20(1).pdf

https://www.cnil.fr/fr/cookies-et-traceurs-que-dit-la-loi

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